Refund policy

Refund Policy – Luv Life Herbs

At Luv Life Herbs, we take pride in providing high-quality herbal products made with care and intention. Due to the nature of our products, please review our refund policy below.

Returns & Refunds
All sales are final. We do not accept returns or offer refunds on any ingestible products, including teas, tinctures, sea moss gel, or supplements, for safety and quality assurance reasons.

Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 3 days of delivery at [your email] with:

  • Your order number

  • A photo of the item(s) received

We will review your request and, if approved, send a replacement or issue store credit.

Shipping Issues
We are not responsible for packages lost, stolen, or delayed by the shipping carrier. Please ensure your shipping address is correct at checkout.

Cancellations
Orders cannot be canceled once they have been processed or shipped.

Sea Moss Gel & Perishable Items
Due to the perishable nature of sea moss gel and similar products, these items are non-refundable and non-returnable.

Contact Us
If you have any questions about your order, please reach out to us at:
📧 [your email address]

We appreciate your support and trust in Luv Life Herbs 💜